By Jessica Solomon
It’s absolutely refreshing when families step into the senior care business at this point in history. They bring fresh eyes, lived experience, and a willingness to question “the way things have always been done.” Akil Gray and his family embody that shift. Their journey is exactly the type of innovative model that will—innocently and unapologetically—disrupt the home care industry, break down the pay-to-play business model, and cut through the lead generators that families can no longer afford.
This generation of innovator leaders demands more transparency, accountability, and reasons to trust. Akil and his family are answering that call.
A Family Story That Sparked a Movement
For Akil, the story starts at home.
When he was a child, his grandmother lived with his family toward the end of her life. Eventually, the care she needed became too much for his parents, who made the heartbreaking decision to move her into an assisted living facility. That moment stayed with him—the weight his parents carried and the feeling that families like his deserved better support.
Years later, in an unexpected turn, his parents decided to make sure other families wouldn’t have to face the same distress. They purchased an Amada Senior Care franchise, pouring their energy into helping seniors and their families. But the reality soon set in: growing in such a competitive market wasn’t easy.
Turning Engineering Into Empowerment
With a background in software engineering, Akil stepped in to help.
He started building tools that gave his parents an edge. He figured out how to capture leads from platforms like AgingCare.com and Care.com faster than competitors. He also developed an AI-powered assistant that could immediately follow up with families—ensuring no opportunity to connect was ever missed.
One of these innovations led directly to closing a 24/7 care client—a turning point that reignited momentum for his family’s business.
That was the spark for AI Adopted, Akil’s company that now connecting with agencies across the country ensure they never miss the chance to connect with families in need.
Building AI Adopted
Today, AI Adopted is all about simplifying and strengthening home care agency operations. Their AI assistant works around the clock to respond to inquiries, nurture leads, and keep agencies connected to families during one of life’s most stressful times.
It’s not about replacing the human touch—it’s about ensuring the human touch actually happens. When families reach out, they’re met with timely responses instead of long delays. That builds trust, saves agencies money, and restores dignity to the process.
Akil’s vision is clear: tech can help rebuild the trust that’s been eroded by expensive middlemen and hidden fees.
How It Works
At the heart of AI Adopted is a simple promise: agencies will never miss the chance to connect with families.
🔹 AI-powered follow-up ensures families are engaged right away.
🔹 Lead management tools give agencies a fighting chance in a competitive market.
🔹 Transparency replaces outdated, pay-to-play models.
There’s even a 90-second explainer video on their website that shows exactly how it works.
Why This Matters Now
The home care industry has long been weighed down by opaque referral systems, inflated costs, and a lack of trust. Families are tired of it. Agencies are tired of it. And this Gen-X wave of leaders—like Akil—is done accepting “that’s just how it is.”
Instead, they’re building transparent, tech-enabled solutions rooted in lived experience and family values. And that’s the kind of disruption the industry not only needs, but deserves.
BRAVO to Akil and his family. Their work with AI Adopted proves that when innovation meets heart, the result is nothing short of transformative.
