Kathy Parry is a Keynote Speaker and Trainer with a special focus on increasing productivity and engagement within burned-out teams in the senior living industry. Her expertise in change management and culture shift has made her a sought-after consultant and speaker in the field.
NEXT BEST HOME: What is the most common reason why companies engage you with their teams?
Kathy: I am mainly a keynote speaker at conferences. When I work with a specific team, it’s usually for change management. I have a training program for directors or high-level executives looking for a shift in mindset and a culture shift within their organizations.
NEXT BEST HOME: What is the most common underlying issue for organizations and teams in senior living?
Kathy: Not enough elevation of the caregiver role is a significant issue. There is a lack of recognition and focus on caregivers’ contributions.
NEXT BEST HOME: What are some of the tools or training you discuss to effect cultural change?
Kathy: It comes down to putting systems in place, basic power sources, and reconnecting and communicating with teams to build trust and engagement. I also focus on degrees of civility within the organization.
NEXT BEST HOME: What are your suggestions for making that reconnection?
Kathy: Self-care comes first. It’s crucial, especially when dealing with burnout and high stress levels. Celebrating small and big wins at every level cultivates connection and boosts morale.
NEXT BEST HOME: So you suggest ongoing practices of self-care and ways for teams to communicate. What are the most common results of implementing these changes?
Kathy: Implementing these changes helps reenergize teams that might be worn out or stressed. I aim to restore power to the team, which often leads to improved teamwork and communication.
NEXT BEST HOME: What is a significant “Aha!” moment that people experience after engaging in this process?
Kathy: People often realize the lack of self-care in an industry that glorifies stress. Bringing awareness to the need for mental health check-ins and incorporating self-care is crucial. It’s also a requirement to consistently celebrate teams and individuals.
NEXT BEST HOME: Do you have any recommended practices for teams?
Kathy: A two-minute meditation after a team huddle can be very grounding and connecting for a team. I find that practice particularly helpful.
NEXT BEST HOME: Any other tips or resources you’d like to share?
Kathy: You can find more resources on my “Power and Perform” YouTube channel. I also have a checklist available. Additionally, stay tuned for January, where I’ll provide some useful tools. Remember to keep celebrating your people in creative ways or simply by acknowledging their contributions regularly.
Contact Kathy for a checklist! KathyParry.com